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Bob Hughes, the C-suite

Robert (Bob) Hughes, CIGNAThere’s something very useful about hearing from people in the “c-suite” – those senior leaders in an organization that are often responsible for articulating what Great Work might mean to an organization and inculcating a culture that allows it to flourish.  Robert Hughes is one of those people.  Robert (Bob) Hughes is the Managing Director of CIGNA Healthcare Benefits, and has recently come to that position having been with CIGNA for more than twenty years.  Prior to being MD, he was the CFO for CIGNA International. In this interview, Bob and I talk about:

  • How Bob managed to guide decentralized global teams back to interacting and engaging with one another
  • The importance of opening up “white space” to let Great Work flourish
  • Finding the right balance as a senior leader to work “on the business” rather than “in the business”
  • And why it’s never too early to start thinking and acting strategically

Listen to my interview with Bob Hughes.


0:16    Michael introduces Bob Hughes
1:10    How Bob managed to guide decentralized global teams back to interacting and engaging with one another
7:35    The importance of opening up “white space” to let Great Work flourish
8:32    Finding the right balance as a senior leader to work “on the business” rather than “in the business”
16:16   Why it’s never too early to start thinking and acting strategically
22:24   Michael closes the interview

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