Developing the coaching habit
This innovative program is an introduction to coaching skills for managers and leaders. Beginning with a half-day session, the coaching program includes three things that make the difference and help develop coaching skills as an every day habit.
First, we help managers, executives and leaders understand how and why they’re so quickly and easily tempted to jump in and be the advice-giver and the problem-solver – and the price that they (and the employees they’re managing) pay for this. With this new understanding, it becomes easier for them to disarm the advice “hair-trigger” so that managers can use their coaching skills when the occasion calls for it.
Second, we focus on a range of practical next-day ready coaching tools to increase focus, engagement and impact, including:
- The 7 most powerful coaching questions for managers, core questions that can be used in any conversation.
- The Coaching Bookends™ – powerful ways of starting and finishing any management conversation to help increase its coaching impact.
Finally, we establish a 108-day process as a follow-up to the introduction to coaching skills for managers. This helps embed the new tools, skills and behaviours and get it “in their bones”. It includes:
- Access to a comprehensive “Booster Shot”™ learning portal,
- A tracking tool to identify possible coaching moments on a daily, weekly and monthly basis
- An action plan and commitment to practice their coaching skills for 90 days
- An accountability support system between participants that keeps people encouraged and engaged
- A 108-day eCourse that helps key lessons from the coaching program stick
Give your time-strapped managers and leaders
a practical next-day ready coaching tool!
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Leanne was able to take the big overarching word of ‘coaching,’ which feels cumbersome and hard to do—and help us break it down into small bites, very doable and very applicable in day to day leadership ... [The Coaching Habit] took a task that our managers were thinking would take hours to do and made it very simple and brought it around to everyday-type conversation ... it also opened up the door for our leaders to work with each other on the conversations they need to practice and this wouldn't have happened before this training event.
The Coaching Habit program really integrates beautifully with everything we’ve been working on in terms of leadership development. It’s shift away from command and control towards the new culture of leadership, which involves coaching and collaboration and bringing out the best in the people on your team.
There was a beautiful ‘aha moment’ that happened at various times throughout The Coaching Habit program that really brings to light some of the adult learning principles, research and psychology principles that your program is based on. Our people were thoroughly engaged and started using the questions that day
By asking the right questions you can really get the person to open up. If your goal is to maintain relationships, and also to solve the issue or understand a situation, the leading questions taught in The Coaching Habit program will get you there. It takes time and practice to allow the questions to work. Sometimes the question you ask can be followed up by silence, because this person is just thinking through. Give them time to think and process. If you allow the question to resonate with them, I believe it can work. For the person who embraces the concepts, it can be really life-changing.
Recently I attended “The Coaching Habit” ... by Michael Bungay Stanier. He made it sound easy, simple but not simplistic, and impactful. And it was. In 4 pages and about 3 hrs I learned about 3 trifectas of coaching tips. Read more on Linkedin
The session yesterday was quite possibly the best session on any topic I have ever attended. Not only was the session itself amazing but the material was so easy to connect to. I took away more actionable learnings from that 3 hour session than I have from others' full day sessions!"
Often with training, people go away thinking, “Here's another thing I should be doing.” The great thing about this program is we saw people leave feeling inspired and saying things like, “I feel liberated." And because they know how to apply what they learned, they’re going to be better managers. These key people are going to be having significant interactions with many of our people, and that will have a huge impact on the organization. In our industry, these are tough times. And while there are people who think, 'Hey, we pay these senior people a lot of money - they should be motivated enough,' they have heavy burdens on their shoulders. Running this program - for the morale and motivation of the group - was tremendously important."
This is the best course I have taken in 30 years with the bank."
It’s clear that when it comes to habits, it's about self-awareness: recognizing how you behave and learning about the choices you have and how you can start to alter those habits that aren’t serving you personally or professionally. This program was really helpful because it made our team start thinking, 'In these situations, how do I behave and how can I improve that?' What surprised me the most was that it was not only a valuable training experience in terms of content, it was actually a really enjoyable experience and Michael had our team fully engaged the entire time. Not an easy thing to do with Gen Y. You don’t always get that with these types of sessions."
This program is invigorating and gives people that ready-to-go kind of feeling. The workshop ran in the morning, and that afternoon a participant told me, 'I was in a meeting and I realized what role I was playing in the drama triangle … and that changed my next intervention in the conversation.' Knowing participants have actually already applied some of the learning tells me it has real impact and resonance. Another participant said it was the “best workshop in my 28 professional years."
The session with was incredible and the group raved long afterwards. They loved the simple tools, applicability, principles, and exercises – a total home run in every sense. We were beyond thrilled with the result and the team’s engagement.
The Coaching Habit program was so approachable. In four hours we got the seven key coaching questions, as well as a deeper understanding of our role in the coaching conversation. “The biggest win for me was the sheer number of ‘aha moments.’ One of the eye-openers was recognizing that any conversation is a coaching opportunity and it’s not just reserved for development conversations or weekly one-on-ones. And, we have the tools to avoid the trap of just giving tons of advice!
When I came out of the session, my first thought was, “Wow, I got a lot out of that.” It’s so easy to have takeaways. It’s a highly transformative program. Our HR professionals also loved the Coaching Habit’s philosophy and approach because it’s simple, straightforward and participative.