The value far outweighs the cost. We probably got an easy 10 to 20 times return on our investment, maybe more. Beyond that value, it shaped what the business became. The firm has had double-digit growth every year. And that’s organic double-digit growth. If you talk to people who’ve been there a long time and people who are part of the business that implemented these programs, they would acknowledge what Box of Crayons did.
Regional VP of HR, top consulting firm
Advice is killing your company
We know that curiosity-driven cultures are more resilient, innovative and successful, and yet even the most well-intentioned people find themselves defaulting to advice-giving when their colleagues present them with a challenge. This means that people are often focusing on the wrong challenge, applying the wrong solution and impeding their colleagues’ capacity to develop and contribute.
Practical Frameworks for Coach-Like Curiosity
Key Components

Three Behaviours
Build being coach-like into our everyday behaviour.

Increase Focus
Recognize common distractions that keep people from getting clear about their challenge.

Three Coach-Like Moments
That help people understand and solve challenges that drive results.
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WHAT MAKES THE COACHING IMPACT DIFFERENT?
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It explores further curiosity-led behaviours.
The Coaching Impact builds on the assumption that participants acknowledge coach-like behaviour as a leadership necessity.
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It increases autonomy in teams.
The Coaching Impact encourages teams to communicate, build relationships and innovate with shared focus, by providing the space for people to come to their own solutions.
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It provides a step-by-step process for tackling crucial problems.
The Coaching Impact drives productivity, efficiency and impact by building the discipline to find and focus on the core challenge. Rather than being distracted by the first challenge that shows up, participants learn to use curiosity to drive better problem-solving and accountability in their organization.
Next Steps?
If you’re looking to help your managers and leaders become coaching masters: