Twofer Tuesday: On Giving Good Feedback
In business, and in life, it’s nearly impossible to overestimate the importance of delivering feedback properly. Those important developmental conversations help create trusted relationships and enable people to fulfill their potential. This week’s Twofer articles explore the art of giving feedback, offering tips on what to say and how to say it.
Build Up, Don’t Break Down
Giving good feedback is one of the keys to leadership success. Yet it’s also a stumbling block that trips up many a good entrepreneur or manager. It can be challenging to offer constructive criticism without either sugarcoating concerns or depleting a person’s confidence.
“Feedback must improve a situation by enhancing the skills of the person you are talking to. It must empower, not breakdown. It is about the other person and their potential — it is not about your own anxieties or doubts.”
Here, Inc. presents five tips for having productive developmental conversations with employees.
Are Expressions Worth a Thousand Words?
Of course, the words you choose aren’t the only component of giving constructive feedback. It’s at least as important to present the right tone, expression and body language.
This Harvard Business Review article looks at the nonverbal cues that register the loudest — and, therefore, the ones to which you should pay the most attention when offering feedback.
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